Hotel DEX Tlaquepaque will request a credit card as a guarantee at the moment the client requests a reservation; it could also make the payment of the reservation with a deposit for the total amount. Payments with a cash deposit will take effect the next business day after the deposit is reflected in the Hotel's bank account. In the case of check bank deposits, the guarantee will take effect after the check bank has been effectively cashed in the Hotel's bank account, this kind of its payment is not allowed for reservations made on the same day. Any reservation, which is not paid, must be guaranteed by credit card. If the reservation is not guaranteed, the Hotel will not be obligated to make the reservation. For Reservations made for independent agencies external (Airbnb, Booking), we suggest you contact these companies directly to request information on Reservation and Cancellation Policies. The hotel is not responsible for establishing and modifying the policies and conditions of these agencies. Children over 12 years old are considered an adult. The additional person will generate an extra charge of $300.00 pesos (older than 12 years old). For children under 12 years old, the breakfast cost will be $100.00 pesos. In the case of consumption of food and beverages not included, the charge will be added to the room bill, to be paid by credit card or cash.
No area of the hotel is authorized to make payments, except for the hotel reception.